FAQ Page

 

Frequently Asked Questions (FAQ)

Got questions? We’ve got answers!


🛍️ Ordering

Q: What kind of products do you sell?
We create unique, cinematic AI-generated art printed on T-shirts, wall frames, and fridge magnets. Every design is created by our founder Anup, a former FX artist, using latest AI Tools and Techniques.

Q: How are your products made?
All our products are made to order using high-resolution artwork. This means your item is printed just for you after you place an order—helping reduce waste and support original design work.

Q: Can I customize my order?
While most of our products are pre-designed, we occasionally accept custom text or sizing requests for frames and apparel. Feel free to contact us at 📧 AuraBinge@outlook.com


🚚 Shipping

Q: Do you ship internationally?
Yes! We ship worldwide. If you're in India please visit www.aurabinge.in , and we’ll get your artwork to you seamlessly.

Q: How long will it take to receive my order?
Processing typically takes 3–5 business days, and shipping time depends on your location:

          India: 7–12 business days

          International: 15–25 business days (may vary by region)

You’ll receive tracking info once your order ships.

Q: Do you offer express delivery?
Express delivery is available for select locations at an extra cost. Please email us before placing your order to confirm.


🔄 Returns & Exchanges

Q: What is your return policy?
We offer a 5-day return window for items that arrive damaged, defective, or incorrect. Items must be unused, in original packaging, and supported by a clear unboxing video.
For full details, check out our Return & Refund Policy.

Q: Can I exchange my T-shirt for a different size?
Since all our products are printed on demand, we can't offer exchanges for size changes unless the product was sent incorrectly or arrived damaged.


🎨 Product & Art Details

Q: Are your designs original?
Absolutely. Every piece of artwork is AI-generated and refined by Anup, inspired by cinematic VFX and storytelling themes. You won’t find these designs anywhere else.

Q: What size are the wall frames?
Our standard wall art prints are 8x8 inches, printed on premium matte paper with options for framing. Larger sizes are coming soon!

Q: Are your T-shirts unisex?
Yes! All our T-shirts are made with soft, breathable fabric and designed to be unisex unless specified otherwise.


💬 Contact & Support

Q: I have a question that’s not listed here. How can I reach you?
We’re happy to help! Just drop us an email at 📧 AuraBinge@outlook.com and we’ll respond within 3–5 business days.


Still curious? Explore our collections and discover your next favorite piece of wearable art.
Thanks for being part of the AuraBinge community!